I have two types of incidents: Restoration and Request.
I need to show total records received; total resolved the same day; the percentage of the total with same day resolution; for each of these two type on the same chart. Then show that the goal is set at 85% to incidate where the goal was met for that day.
I need to show total records received; total resolved the same day; the percentage of the total with same day resolution; for each of these two type on the same chart. Then show that the goal is set at 85% to incidate where the goal was met for that day.