How can I "Discover" the settings on my system?

[Coooney]

Hello,
I just found this group last night and learned alot just reading old posts - looks like a very good resource. I thank any and all in advance who can help me with these questions.
Due to downsizing, I recently took control over our phone system. Whether this is a good thing or not is yet to be determined <G>. We have:
Lucent 5 slot Carrier
Lucent Partner ACS (not sure what rev)processor
Lucent Partner VS Module
2 Lucent 308 EC modules
18 phones (10 ea 18Ds and 8 18s)
I'd like to document the current setup since we're changing providers and I'll be responsible for re-cross connecting the phone lines during installation. We have 7 inbound lines and 18 internal extensions.
Now for my questions:
1. Is there a way that I can 'discover' or 'dump' the current settings on the phone system for documentation purposes?
2. I'm quite familiar with DATA termination 568A and 568B. Can you provide me with any info on how to cross-connet the phone lines into the system?
3. We have an 800 number that currently rings 2 of the 7 inbound lines. My provider states that this is controlled on their side. Is this true, or is it setup on my side?
I don't have a lot of telephone system experience, but I've been on the LAN side for over 10 years, so I'm confident that I CAN do this if you fine folks could share some of your expertise.

Coooney.

 

[392]

1.) There are several ways to document your system. I'll give you a few, I'm sure others will chime in.

One of the best ways is to use a system planner, available free as a PDF download from Avaya tech support. If you fill it out, no feature, button or use will be lost and it's a great way to learn what the system can do, compared to what it is currently doing.

Another is, if your system hardware and version support it, is to dial into the remote maintenance modem, download the system translation and save it as a text file. It will print out as nearly 100 pages of exactly how your system is configured without manually filling in blanks. that requires an ACS R3 or higher with a remote access/backup/restore card and remote software.

Verify your system version by pressing feature 59 on any display set. If you get no displayed version, do a feature #1 while on an outbound call and report the number of beeps pause beeps you hear. That will translate into a version number as well.

2.) The Partner uses a 2 pair configuration, using the center 4 pins of any jack. In a 568A, that would be blue and orange. On a 568B, that would blue and green. The remainder of the pairs are unused. You can use any patchcord with 4 or more conductors between the extension ports and a patch panel. Polarity is sensitive only inter-pair, meanin if you flip a pair, you have to flip the other as well or a multi-line set will not work.

Telephone dialtone lines are a single pair, using the center two pins.

3.) The 800 number is &quot;pointed at&quot; a group of numbers in your system by the providers at the central office. You can request expansion of the numbers pointed at, but you have no physical control over that process.

Don't worry about your lack of expertise in telephony when administering the Partner system, it's a very simple system.