GUIsareapassingfad
IS-IT--Management
Hello again!
I would like to add a call queue for my 2 front desk phones so if no one answers after a certain number of rings, the call gets parked into a queue with the same audio loop we use on hold. Is there any extra hardware i need? Is this an ACD?
AS far as actully configuring, i will prolly bite the bullet and have my tech company set it up.
Nortel Meridian1
Version 2511
Release 25
Issue 8
35 analog sets
150 digital sets
2 att consoles
I would like to add a call queue for my 2 front desk phones so if no one answers after a certain number of rings, the call gets parked into a queue with the same audio loop we use on hold. Is there any extra hardware i need? Is this an ACD?
AS far as actully configuring, i will prolly bite the bullet and have my tech company set it up.
Nortel Meridian1
Version 2511
Release 25
Issue 8
35 analog sets
150 digital sets
2 att consoles