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how can I know the calls have been handled by agents

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Ahmed_Yassine

Ahmed_Yassine

Technical User
Jul 11, 2017
10
DZ
Hi,

I want to make integration between an application and CS1000/AACC how can I fetch the information that tell me an agent answer (handles) the call on real time in order to apply on the caller number some requests.

there is a table or view that give this info ?
 
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