Loooking in the admin guides, I see that you can program the Callpilot in the BCM 50 through a phone, but I must be missing something because once I press Feature 983 it asks for a password, but none of the passwords I could think of would work (10020000, 10021234, the usual defaults) There are 4 digit DN's in the system. Now that I have to go in through Element Manager to program the Callpilot, I have a further issue, that being that the Callpilot will time out after 20 minutes. It then will ask for a username and password. What are these? I end up having to get out of the browser windows to get back into Callpilot again. Thanks in advance for any ideas.