How can I get calls forwarded to cell phones to answer with the cell phone voicemail?

[vantom1100]

IPO 500 V2 R6.0 (8).
Users want unanswered calls to ring their desk phones, forward to their cell phones, and finally to their cell phone voicemail.
Currently they are set to forward no answer. Incoming calls ring the desk phone, forward to their cell phone, but the desk phone voicemail answers.
How do I get the cell phone voicemail to answer.
Thanks in advance.

 

[hairlessupportmonkey]

Turn the users voicemail off?

or, lengthen the no answer timer and shorten the one on the cell for the mobiles voicemail.

ACSS - SME
General Geek

 

[vantom1100]

Turning the voicemail off works.
Thank you hairless!

 

[cruzades]

@TS

Or activate the mobile twinning feature.

 

[Greybeard191]

Cruzades, twinning or forwarding doesn't matter... if the no answer timer expires for the user (or in the case of forwarding 2x the no answer timer), the call gets pulled back to IPO VM if cell phone VM doesn't answer first.

GB