How can I get around "All Trunks Busy" condition for company all employee calls ?

[GoFlyers]

We recently had an "all-employee" conference call by the CEO and it caused an "all trunks busy" condition for 3 of our locations. We are not using SIP Trunking and each location is trunked based on typical usage. A communications is sent to staff to either attend the meeting in person or to call a conference number. Although employees are encouraged to go to a conference room with others for the call, the issue is that we have too many people that stay at their desk and then call into the conference and take a trunk for the duration of the call. Are there any ways to get multiple users to call into a single connection without each tying up a trunk ? We are an Avaya IP shop, CM 5.2.1

 

[amriddle01]

Wrong forum, you need forum690


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[dan1765]

Somebody else feel free to pipe up on the specifics but wouldn't a meet me conference work for this?

One person would conference the outside line to the system on an internal conference bridge and everyone internal would dial into the local meet me conference?

I'm just not sure how to set this up on an IP Office.

 

[amriddle01]

dan1765, they don't have an IPO, they have a CM


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)