How can I clean my deleted Itens

[Ely]

I have two emails in my deleted itens that I can´t get delete them. When I try I am receiveing :
OUTLOOK causou uma falha de página inválida no
módulo PSTPRX32.DLL em 0177:3ff6343a.
I ran scanpst, I aldo did "help , detect and restore ", but nothing still solved my problem.
Does anyone know any tools for delete this two crazy emails?

Thanks
Ely Alves

 

[mattjurado]

Try this, copy the pst file somewhere safe. Now rename your original to .old (example, if it was outlook.pst, name it outlook.old). When you open outlook, it won't find the .pst file. Create a NEW one. Now, do file>import>personal folders, and reimport the folders you do want, one at a time. Omit the deleted items folder, and hopefully this will work. Any problems, you can delete the new .pst you created, and rename outlook.old back to outlook.pst.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.