How can I assign different DN to a phone?

[rokkena]

Set relcoation was turned off on my BCM 400, v3.7. A user's phone was disconnected at the punch block. When the wires were re-patched (maybe in a different way) and phone reconnected, the user's extension changed from aaaa to bbbb. How can I get phone reassigned to aaaa instead of bbbb?

Thanks in advance

 

[56BelAir]

Move back the jumpers or DN change aaaa to bbbb or visa versa.

 

[rokkena]

I can't access the punch block. Is there a way to change the DN from the universal manager or control phone?

 

[xjswx]

Change DN's... but you will have to reprogram the sets after. i.e. Target lines if using D.I.D.'s, forwards, answer DN's, button programming. Usually its pretty simple though.

 

[acewarlock]

Call a Vendor.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[vappl]

If they are the same type of phone, just switch the phones.

 

[savvy0316]

Under Active Set, change DN bbbb back to aaaa and assign a Target line to DN bbbb and populate bbbb in both Private & Public received number.