How am I supposed to debug my system using Commerce Server Trace Log?

[GabrielGray]

Hi All,

I am currently supporting an ASP based system which is using Commerce Server 2000. On and off when the end user using the module, as long as the module have to do with user profile processing, it may land on an error page saying "An invalid value has been specified for key member." (random occurence, sometime it works fine). After searching the MSDN via the link below:

http://msdn.microsoft.com/en-us/library/ms962856.aspx

It says that such error is very generic and it can only be debug using Trace Log. I have already generated the Trace Log and it was converted into a readable format (csv), but the problem is when I open up the Trace Log, I can't really understand what the contents try to express, and I have no idea how am I supposed to debug.

My Trace Log consists of columns: Event Name | TID | Clock-Time | Kernel-ms | User-ms | User Data... | IID | PIID | (and then follow by 3 more columns without any title which have most of the value as 0)

With great thanks in advance, I really hope that someone would:
(a) Guide me a way to solve the "An invalid value has been specified for key member." bug, perhaps without using Trace Log

OR

(b) Guide me a way to generate a more meaningful Trace Log, perhaps displaying the module or function that causing the problem

OR

(c) Guide me a way to understand what my current Trace Log trying to explain

Thank you very much

Best Regards
Gabriel Gray

 

[DannyLokhram]

the link above doesn't work trust me ive tried it