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How all agents to get ring simultaniously in IPOCC ver 10.1.1

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rinchuraj

Technical User
Dec 25, 2010
15
AE
Hi,
How I can configure the call landing to a topic to get ring on all agents which are available together?( collective call waiting)

Regards,
Rinchuraj

 
You can't, CC applications usually don't allow collective ringing.

"Trying is the first step to failure..." - Homer
 
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