Apr 15, 2018 #1 rinchuraj Technical User Dec 25, 2010 15 AE Hi, How I can configure the call landing to a topic to get ring on all agents which are available together?( collective call waiting) Regards, Rinchuraj
Hi, How I can configure the call landing to a topic to get ring on all agents which are available together?( collective call waiting) Regards, Rinchuraj
Apr 15, 2018 #2 janni78 IS-IT--Management Aug 25, 2005 5,125 SE You can't, CC applications usually don't allow collective ringing. "Trying is the first step to failure..." - Homer Upvote 0 Downvote
You can't, CC applications usually don't allow collective ringing. "Trying is the first step to failure..." - Homer
Apr 16, 2018 Thread starter #3 rinchuraj Technical User Dec 25, 2010 15 AE Thanks janni.. Could you help me for getting a solution in below forum... https://www.tek-tips.com/viewthread.cfm?qid=1786124 Regards, Rinchuraj Upvote 0 Downvote
Thanks janni.. Could you help me for getting a solution in below forum... https://www.tek-tips.com/viewthread.cfm?qid=1786124 Regards, Rinchuraj