Hot Dial doesn't work with Mitel 5302 phone on MiVB 9.2

[Crowtalks]

I have added a Multi-user extension that is designated to hot dial a different extension when the handset is lifted. I registered a Mitel 5302 with the extension but the 5302 ignores the hot dial. If I register a different phone (6930) the hot dial function works fine.

I also noticed when I dial another extension from the 5302 phone, there is a couple of second delay before it dials the extension.

I have hot dial working on different extensions on the system, including a couple of 5304s, but this is the 1st time I have tried it with a 5302.

Jim

 

[DoubleUT]

Hot-line was not supported on a 5302.
The delay is due to the fact that the phone needs to wait and see if all digits are dialed. Default ënd of dialing" character is #, you could try and see if that helps.

 

[Crowtalks]

Thanks...I knew it was a SIP device (after I put it in place) but I didn't know if there was something buried that could force it.

 

[jpruder]

You might try to turn off any device based option in the sip device setting and see what it may do