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Hot Desk between Systems

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SPIPOffice

Technical User
Mar 10, 2004
149
GB
Can hot desking be used via SCN yet?

For example, if I have two Small Office switches that are networked together through a VPN, can I have a user at one site go to the other and log into a phone?
Thanks
 
AVAYA tech support tells us no. We have setup clients with what we call a "traveling extn" which has a unique extn number and username but the same display name as their extn at there main office. The second piece is to use a "play config" module in vmpro. Hot desking becomes a 2 step process. Login in to the new extn at remote office. Call the EXtn's VMPRO account and set option to follow me to new extn #. An important note if you setup the "traveling extn" with NO voicemail. The Follow me feature will put missed calls in the users original mailbox. Simple enough, here is the catch you can't light the message waiting lamp of the "traveling extn" for a message in the original mailbox.

GoodLuck
 
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