I am helping a friend to clean a possible virus or worm off of her home pc which is running windows XP. She has had this issue once before in that the pc was infected with some sort of worm or virus whic prevented her from accessing Norton Anti virus on the Symantec web page. It kept pointing back to her pc for the home page. I discovered some manipulated and additional ip addresses in her host file so deleted them and ran norton in safe mode. That fixed the problem last time.
This time, she has the same problem in that she ca nnot access the Symantec Norton Anti Virus web page at all but I checked her host file and it was not even there. No 127.0.0 local host. So, I added the host file and she still can't access te Norton web page. Any thoughts as to waht else might be going on here? thanks, Intuity
This time, she has the same problem in that she ca nnot access the Symantec Norton Anti Virus web page at all but I checked her host file and it was not even there. No 127.0.0 local host. So, I added the host file and she still can't access te Norton web page. Any thoughts as to waht else might be going on here? thanks, Intuity