Hook Flash on SIP Trunks

[curlycord]

Does Feature 71 work on SIP carrier lines on BCM?
I tried and nothing happened at all, carrier states ok their end.


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[curlycord]

So I cannot do a Hook Flash on the BCM50 (R6 patched) on a SIP trunk yet the Polycom 670 Transfer key will accomplish the task.

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[exsmogger]

What action are you trying to do with the link key?

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[curlycord]

Hook Flash to use Call Transfer option from carrier.
71 does nothing, caller still on the line like nothing happened.

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[exsmogger]

Have you played with the link timer under Global Settings-Feature Settings? I don't use any features on my SIP trunks that require a hook flash, so I'm just guessing at this point.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[curlycord]

Yes
Turns out Link on BCM is not supported on the Voip Trunks, I would need a Gateway and convert to Analog trunks.


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[exsmogger]

Thanks for the update.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952