Home User over Christmas 2

[liquidshokk]

Hi

How quick and easy is it to setup an Avaya IP Phone at a users home so that we can divert calls to that phone over christmas??

What is required, are there any docs that detail setting up home users as I havent had much luck.

Thanks

 

[tlpeter]

Easiest is two vpn routers
Setup an iproute and of you go

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[liquidshokk]

so how would the ip office know to go across the link, what would be set in the incoming call route?

Think I need a guide

 

[tlpeter]

When you have a vpn tunnel then just point the iproute to the gateway (router at the ipo)
The router knows that it has to go to the router at home

Then just put that phone in the group or point your icr to that phone

Because of the vpn it is seen as local


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[big70]

Easiest way is to call your buisnespartner and say you want a Avaya phone at home...

With 2 Vpn router or a Vpn router with Avaya Vpn-Phone,s

Greets Peter

 

[l33byt1980]

Have you not got phone Manager?

Could you not just use telecommuter mode?

ACA - IPOffice implement
ACA - IP Telephony
CCNA - Passed at last

 

[liquidshokk]

yes we use phonemanager. how does that work then?

 

[liquidshokk]

so the settings for the phone at home can remain as they would be as if in the office?

Im guessing the phone would need some reconfiguration to change the router address?

 

[tlpeter]

Just give it a local ipadres (home local )
The rest is just like it should be


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[liquidshokk]

what about the router address though? would i set that as the home router address or just leave it blank and it will sort itself out? bearing in mind its prob set to the router address in the office.

 

[tlpeter]

Home router ip adress
The router knows that it needs to go to the other network


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[paul1979]

Hopefully this real world example might help...

Our office LAN on IP range 192.168.0.x, including a managed VPN router supplied by ISP.

Home user has a VPN Router with a local IP range of 192.168.35.x, DHCP enabled. I used a Linksys RV042.

In IPO Manager, added an IP Route for IP Address 192.168.35.0 with gateway set to local IP of office VPN router.

On 5610 phone, set options to use DHCP, but with TFTP server and CallSv set to the IPO's LAN IP address (192.168.0.?)

Before I went to the home user's... um... home (150 miles away), I tried it at my house first since I had a similar setup on same ISP to the user. Took me a couple of hours to get it working, although that was the Linksys not connecting to office VPN... when VPN worked, phone connected automatically since I'd already programmed the IP settings.

Oh, and make sure you have a PSU for the phone unless you get a VPN router with power over ethernet