Home Basic Rights Question

[ts8586]

A friend of mine runs Home Basic. He created a separate account for him (named John), and it shows him as having Admin rights. However, when he tries to install software, it says that he must log on as Administrator to do so. Is there a work-around for something like that, or will he have to do all his work under the Administrator account?

 

[smah]

Is the software certified for Vista? If he right-clicks on the installation program and selects 'Run as Administrator' does it work?

 

[ts8586]

It worked when he installed it when there were no user accounts (just using the administrator account). For some reason, he created a 2nd account using his name, gave himself full rights, and now he can't re-install it.

 

[smah]

Chances are that it's a registry permission related problem. MS publishes (and always has) guidelines for software companies about how they should be working with the windows registry. Not all software follows these guidelines, particularly older pre-Vista software. My guess is that the original install set or created some registry keys and set their permission to only allow access to the 'user' that installed it. Now the new user account doesn't have the appropriate permission to modify that particular registry key/value. Uninstalling from the original account may not help if the uninstall program doesn't completely remove the problem registry entries.

What doe the manufacturer of the software have to say about this situation?

 

[linney]

How to reset security settings back to the defaults

http://support.microsoft.com/kb/313222#appliesto

Built-in Administrator Account Disabled

http://blogs.msdn.com/windowsvistasecurity/archive/2006/08/27/windowsvistasecurity_.aspx