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Holidays

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stevomorrison

stevomorrison

Programmer
Aug 31, 2006
163
CA
I have a customer with a Nortel BCM 400 3.7 with call centre enabled and running. They set up a holiday in Call pilot setup and said the call centre didn't work that day. Does a Holiday override any lines that are set to go to a skillset.
 
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Holiday schedules will not work with call centre, only auto attendant


NCSS, NCDS, NCTS
 
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