Holiday Greeting CP 100

[nolagal985]

I have set up the holiday list with dates for my Nortel Norstar CP 100 and I can't seem to get it to activate and work... I've tried Feature 982. I've tried setting the business to closed and no attendant. I've recording greeting 12 and set it from 12:00 when we closed for the remainder of the day. It's 2:30 and it's still going to the regular AA greeting that defaults. None of my after hours or other greetings seem to work. Am I missing something?

 

[allworxguy]

1) Make sure the time and date on the phone is correct. Sometimes the CP needs to be rebooted to read the time off of the system
2) 12:00... AM or PM?
3 Holiday greetings take effect at 12:00AM on the date specified and run for 24 hours. If you were late in setting it up (date and time) it won't go on until next year.


Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[curlycord]

That feature was buggy in earlier releases as well so make sure its at the latest software level.

=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca