Apr 20, 2010 #1 TimGuyUK IS-IT--Management May 29, 2003 104 GB On a 3300 When I transfer to a hunt group I dont get hold music till the 1st Alternative, then it kicks in. Is that right or should I be able to get it stright away. This happens either from a handset transfer or from the auto attendand transfer. Tim
On a 3300 When I transfer to a hunt group I dont get hold music till the 1st Alternative, then it kicks in. Is that right or should I be able to get it stright away. This happens either from a handset transfer or from the auto attendand transfer. Tim
Apr 20, 2010 #2 kwbMitel Technical User Oct 11, 2005 11,504 CA Typically I would expect ringing until answer. There is a COS option to enable MOH on transfer. I would assume that the COS option is enabled and is kicking in when the 1st alt activates. COS option needs to be enabled in the trunk or transfering device. ******************************************************* Occam's Razor - All things being equal, the simplest solution is the right one. Upvote 0 Downvote
Typically I would expect ringing until answer. There is a COS option to enable MOH on transfer. I would assume that the COS option is enabled and is kicking in when the 1st alt activates. COS option needs to be enabled in the trunk or transfering device. ******************************************************* Occam's Razor - All things being equal, the simplest solution is the right one.