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cheikhdtn

cheikhdtn

Technical User
May 17, 2018
99
DZ
Hi
We have ipo 500v2 9.1 I want to know the history of incoming and outgoing calls of the analog line with manager ?


 
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hey Westi
the customer wants to know the calls of a specified analog line.
 
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You need to enable SMDR under system then find a reporting tool.

There's a free one here or more sophisticated paid for solutions.

Not that it helps you but Avaya did a free tool called Delta Server but this was discontinued years ago.
 
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The SMDR program works like a charm, I have that on my home system and it creates 1 .csv file per month
The SSA only shows you incoming, outgoing and abandoned calls as a statistic not details. This is from my system but I am not using analog lines any more.
LineSummary_g9j2ud.jpg

Delta server :) I feel old

Joe
FHandw, ACSS, ACIS

 
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