HistoricalReqOver3Hours

[BombOne]

Any one know how to correct this error. It is a BCM 50 r2, CCR has been running fine for a while, I have rebooted reporting server, it didn't help.

 

[Frankenherder]

I am having the same issue, any resolution?
Thanks
Matt

 

[option11newby]

Restart the RCC Launcher

NCSS, NCDS, NCTS

 

[gberger]

It is caused by the daylight time change.
Do the following on the rcc server.
Just need to bump enddate up 3 hours from rptrequesttimes table, from where it is.

Stop RCC launcher.
Go into DOS command window.

cd program files\mysql\mysql server 4.1\bin

mysql --port=3309

use ccrdb;

update rptrequesttimes set enddate = '2008-10-29 09:00:00';

exit

This is an example, put the enddate to anything past that 3 hours period.

 

[gleduc]

Put all the lastest patch in the bcm and re-install RCC with the new exe form the bcm

gl