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Historic Balance As compared to Balance

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charlestdenver

charlestdenver

Technical User
Mar 3, 2006
32
US
We are using version 8. I have one customer that has a glitch. On trial balance report I get a balance owed that agrees with the customers statement and Inquiry. If I do a trial balance for all customers it doesn't match the general ledger. If I do a historic trial balance it does match the general ledger, and the diffence between the two is the customers balance. I have reconciled and aged receivables but can't get this to resolve. As near as I can tell the settings for the two reports are the same.

Suggestions would be appreciated
 
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