Kwame Osei
Technical User
Hi guys,
I have a problem with our Hipath 4300. It was mistakenly turned off during maintenance and never worked afterwards, with all the LEDs turning red. We suspected the HD had a problem because it went into load loop and so requested for a replacement. The new HD loaded to active and now to null database but we cannot get past the id and password request for the dongle. We have tried all the passwords we know and are available to us but without any joy.
Is there any other way to get this issue resolved please?
I have a problem with our Hipath 4300. It was mistakenly turned off during maintenance and never worked afterwards, with all the LEDs turning red. We suspected the HD had a problem because it went into load loop and so requested for a replacement. The new HD loaded to active and now to null database but we cannot get past the id and password request for the dongle. We have tried all the passwords we know and are available to us but without any joy.
Is there any other way to get this issue resolved please?