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Hipath 4000-Opti client 130 not function

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lc135

Technical User
Dec 21, 2009
6
MY
Hi All,

I've a customer using opti client 130. the problem is if i used the softphone within local network it's functioning well. But if i use it back at home, i cant hear any calling tone but receiver side phone ringing. when receiver pickup No coversation and the call drop.

Their having a FIREWALL and external connection is via VPN. The external IP is a static IP.


rgds
 
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