Go to Unify Academy and look for the OS4KBACKUPS class - I think it was pushed out at no cost as CBT - unless that was just for us former students. Otherise check the Tonido site and see if it's there.
Basically I always do exe-updat:a1,all; and exe-updat:bp,all; twice each, and make sure on the mail page of Assistant it says everything is Synchronous and nothing says "upload required".
Then pop a hard drive of the exact same type into the backcup hard drive slot. The hard drive is a 250GB Toshiba MK2561GSYB drive, which you can find if you look around. I also have a seagate one which works quite wekk but I would have to go down and dig it out of the safe to get the model number.
Then you have to login to the Portal. The portal is usually one IP address less than the Assistant. So if your assistant is 1.2.3.4 your portal is probably 1.2.3.3 - login with the same engr you use in assistant. If you don't have that your user-id would need to have rights.
Go into Maintenance and choose HD Recovery Disk.
It should show your primary drive as ready to go, and the new one as not synched. If you write down the serial number of your new drive before you put it in it will be identified by that serial number.
Press the Start Synchronization button and go do something for a few hours - mine takes about 3 I believe. How long it will take depends on how busy your system is.
Note: The portal has an annoying inactivity timer that will log you out if you do not at least refresh the screen once an hour.
When you come back, or if you have been staring at it, both drives at the bottom will say "Activesync" and it should say the process completed and not still be counting down.
Now there will be a "Create Recovery Disk" button. At this point the two drives hace identical data on them. Press the Create Recovery Disk button and it could take another 20 or 30 minutes to un-mirror the drive and make it bootable.
I always wait a minimum of 15 minutes after it says that is done, and then you can go remove the spare hard disk from the system and store it in a safe place. They advise against leaving that hard disk in there after you make the recovery disk.
Basically what the process does is makes a mirrored RAID between the original drive and the new spare you install and syncs the drives. Then you break the raid and make the new disk able to boot and stand on its own.
I stronly recomment that BACKUPS class because in addition to the recovery drive it also teaches you at least 4 different ways to make critical backups of your system, such as doing a weekly backup to some network location away fron the system, using REGEN to make a backup copy of your whole system database, and explains some of the backup processes that may also be running by default.
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
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