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Hipath 4000 Backup/Restore

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veilside

Technical User
Mar 19, 2010
42
DE
Hello,

Please anyone can tell me how I can do a full configuration backup and restore in HiPath 4000 PBX ?
 
Well, the first thing you want to do is login to the administration tool, then go to Software Management, then Backup & Restore.

The first place to visit after that is your History screen to see what automatic backups have run.

If you want to back up the ENTIRE system you should have 3 or 4 CF cards on hand, unless your system has an MO disk. 2GB CF cards are big enough because that is all the system needs and all it will use.

Be sure to NEVER remove the CF card if the light is flashing - that means it's in use.

You should go to the Administration - MOD/CF screen the first time on each card and select Test, and then click Start Now. That will verify the cards are OK for use.

Go to the Backup screen and choose MO/CF for your archive media, and then first select System. Label your first CF card "System" and insert it into the drive, then press Start Now. When it says it's done and the light is no longer flashing, remove the card.

When that is done, select Data, label your second card "Data" and insert it. Click Start Now and go through that process.

When that is done, select Logical and label your third card "Exports". Put tick marks in all of the square checkboxes, insert the card and press Start Now.

After all that is done, take your 4th card, label it "Data" and insert it. Leave that in there. Your installer should have set up the system schedule to do a "Data" backup once a week on the weekend to the MO/CF card, and that would be your "incremental" backup in between the full backup you just did.

The system will also let you do an off-site backup to an ftp server if you configure it that way.

Also note that if your system uses an MO Drive instead of CF cards like mine you may be able to do all the backups on one disk - I am not entirely sure how it works with an MO Drive.

To restore is a similar process - choose Restore, select your media as MOD/CF, and I think restore each data set (card) one at a time. If you have an MO Disk you can probably select All.

Hope that helps at least a little.
 
It would be helpful to know which version of HiPath 4000 (v2, v3,v4, v5,?) and which model (4300, 4500, 4000) you are working with.

I do not disagree with DonB, but none of the backups that he mentioned are bootable; therefore if your hard drive fails, a hard drive recovery will be necessary before those backups can be used.

As DonB states, a full array of backups is recommended, but you MUST include the HDMO backup. This used to be a backup from HD to MO, but when the MO was replaced by the CF card in V4, the name was not changed. So technically it is a HDCF backup. From Assistant > Software Management > Backup & Restore, select PDS/GLA (I'm writing this from memory, so forgive me if the link is not exact). Before beginning the HDMO, place a new CF card into the CF drive. In the PDS/GLA area, select HDMO, and start the backup. Label the CF card as "HDMO" and date it, then put it in a safe place - it could save you one day. Do this at least once per month. Do NOT leave this CF card in the CF drive. Do as DonB suggests: leave a Unix-based CF card in the CF drive for scheduled "DATA" backups. The backups that DonB has described are useful, and should be run, but they are of a different format (Unix versus RMX for the HDMO). Therefore if you leave the HDMO CF in the CF drive, it may be re-formatted and overwritten by scheduled backups. The HDMO CF card may be used to reboot the system if the hard drive fails. It will also contain the switch database from the day that the HDMO was created. So if lots of MAC is performed, you might want to perform the HDMO backup even more frequently. However, if you need to boot from the HDMO some day, even if it is outdated, after the system loads you can restore the database to the level of the most recent DATA backup. Of course you would need to call for technical assistance if your hard drive fails, but the HDMO and a current DATA backup could get your system back up and running quickly in spite of the hard drive failure.
 
Hmmm.... I wasn't given this tidbit by the techs. I have V5, and went in there to look and it did whine the CF card wasn't formatted so I know what you mean about the different format type.

These are the options it gives me - the center large group has HD->MO at the bottom - is that the one to use? I couldn't show the selector dots in this paste so I separated each "dot" grouping with a blank line. If you select the dot for a group it will do all those options that are grouped together - I assume? There is also a checkbox for whether you want to perform an RMX update (exe-updat) before you copy.

GLA/PDS Handling
Status: Idle

Copy:
HD-PDS -> GLA
HD-PDS -> MO-PDS

GLA -> HD-PDS
MO-PDS -> HD-PDS
HD-F-AREA -> MO-F-AREA
HD-G-AREA -> MO-G-AREA
HD-H-AREA -> MO-H-AREA
RMX&UNIX DATA -> MO-SCR-AREA
UNIX INSTALL PART -> MO-SCR-AREA
HD -> MO

UNIX INSTALL PART -> HD-SCR-AREA

UNIX-HD-SCR-AREA -> UNIX INSTALL PART
UNIX-MO-SCR-AREA -> UNIX INSTALL PART

MINI UNIX -> MO-RMX (Used for HD Image feature)

I don't make a lot of changes at that site now that I have everyone moved in, so it would be wise of me to make such an emergency backup to supplement the rest.

THANKS

 
Yes, it is the HD->MO selection. Runs great on a 2GB CF card. Will NOT run on one MO in V5, because one MO is too small. Therefore if using a MO on V5 (e.g. model 4300), you have to use 2 MOs, one for the Unix-based data, and the other for the RMX-based data - all of which are listed in your print-out above.

In summary, a HD->MO on a V5 with CF is easy; not so easy when using a MO drive.
 
So, just so I understand you right, you are saying to do ALL of those groups of backups above (would be 5 separate processes - one for each group) and use the same CF card for all of them?

Thanks.
 
No, that's not what I am saying. If you have a CF drive, you choose ONLY HD->MO. If you have a MO drive, then you would have to use two MOs, and manually choose many of those individual backups that you listed to equal one HD->MO on a CF card.

Your 4K has either a CF drive or a MO drive; you cannot have both. I suspect you have a CF drive. Therefore all you need to do is insert a clean CF card, click HD->MO, and go take a break.
 
OK, I get that. I have a 4000 V5 with a CF drive.

But when I make selections in that section I need to put a green dot in a circle next to the option I want. The only way I see to get HD->MO is to put the green dot in that selects this whole group of functions - I cannot pick just HD->MO. The thing that confuses me is that the first two items look like they are copying something to the hard drive and the rest of them all look like they are copying to the CF.

I don't know what GLA is - if that represents the memory image I could read this as "Copy memory image to HD", but then, unless they made a typo on that list, I would expect the next command to be HD-PDS -> MO-PDS instead. Then you would have something that reads "Copy the memory image to HD and then copy the whole HD image to CF" but my brain doesn't see it that way.

GLA -> HD-PDS
MO-PDS -> HD-PDS
HD-F-AREA -> MO-F-AREA
HD-G-AREA -> MO-G-AREA
HD-H-AREA -> MO-H-AREA
RMX&UNIX DATA -> MO-SCR-AREA
UNIX INSTALL PART -> MO-SCR-AREA
HD -> MO
 
It's been a few years since I left Siemens, at that time the 4000 only had MO drives. Just curious, what's a CF card? I'm assuming something like the Avaya flash drives (2meg, 4meg) X 100? I always though that was a good backup/bootable medium choice, all solid state with no mechanicals. Unfortunately I still have a few old 9006's with DATs, a few hard drives and DAT drives have failed and would sometimes get 'Quality Degradation' errors looking at HISTA during the backup time.
 
Something is wrong with your browser. All you need to click is the one radio button beside HD->MO.

I'm done!!!!
 
9006 DAT drives suck, and I have replaced many, but one good bit of advice one of the techs gave me years ago has been helpful: "Clean the piss out of them". I backup weekly, roll the tapes every other month as part of a scheduled PM, and each time I change the tape I clean the drive at least twice - three times if I got any errors recently. I have been able to keep them going fairly well that way now.
 
> Iamnothere Maybe the problem is because I don't have a "formatted" CF card in the drive so those options don't have radio buttons because it thinks they are not possible. When I first go in there it pops up a "CF card is not Formatted" message.

I have a card in there but it's the one used for the scheduled backups. I haven't actually driven over there and put a new card in there to play with - maybe that makes a difference.

Keyset6 - A CF card is abbreviation for Compact Flash. Compact Flash is the larger sized (original) flash memory card used by most of the larger camera models in the past, and still in use by many "Pro" cameras today - trick is that it is getting really hard to find the really small ones. I usually get them at geeks.com for $10 - $15 each.

 
Sounds like a big improvement with the CF cards, especially getting them at that price. I'm the same way with swapping DATs and cleaning the drives. Good choice for Siemens to go with CFs. When you say it's hard getting the small ones, you mean the capacity? I have an older digital camera so I have to use an adaptor that came with the very small (physically) new memory card, so I believe my old Kodak is designed for CF cards. Same with my Zoom stereo digital audio recorder. What makes me crazy is an Avaya 4 Meg (not Gig) flash memory card goes for about $100. Nice to hear Siemens went with something standard.
 
I can get the 2GB ones on Amazon for about $15 - I believe the system only uses 1GB so anything bigger than that is pretty much a waste. I was also surprised they made everything so easy on the 4000 - everything in the past had moving parts, and that was always the biggest problem with trying to do backups. Tape has pretty much been outdated for years anyway, and the fact they charge you $500 to replace a 2GB tape drive is just annoying!
 
The 4K does use all of the 2GB CF card when performing certain backups, and only 1.3GB on the rest. When the CF drive was first released on the 4K, SEN used only the "STEC" brand. Now apparently that company no longer exists. We discovered that the STEC 2GB CF card provided about 1860MB usable storage. Other brands e.g. Patriot & Kingston provide about 1850MB on a 2GB CF card, which does not meet the CF drive criteria on the 4K to run ALL the types of Backups. Therefore, unless you find a brand that provides a 2GB CF card with 1860MB usable( we never did ), you will need to purchase 4GB CF cards. Then the 4K will only use what it needs, which is about 1860MB max.
 
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