Hipath 4000 Assistant v3.0 Java Error Message 108

[dobgeek]

Hello,

we use Hipath 4000 Assistant v3.0, we connect with Firefox/IE and Java Version 1.4.2_06. Last week a Java-Update changed our Version, so I get now a "Message ID 108" - Error. I read the thread by synergy08, 5 May 08 and the 9 step solution by rick2u, but i have some questions about the client preparation steps 1-6.

Can someone help me please to setup the client again?

I tried the 9 step solution but nothing change. I still get this Error "Message Id 108", what I'm doing wrong?

thanks.

 

[Moriendi]

I just read those 9 steps and they're fine. If you followed them through exactly you shouldn't have a problem. Java issues on the 4000 are not unusual but if you completely uninstall it and reinstall as per the client prep, it works.

Did you do something wrong in steps 1-6 ? You want the green tick before you proceed to the next step.

 

[dobgeek]

hello, first thank you for answering.

That's what i'm doing:

First i unistalled all java apps, i deleted all the folders. shutdown and start - like described.

I installed the java version 1.4.2_06, and the siemens certificate (HiPath 4000 SW Production TEam(Siemens I&C Security CA)). shutdown and start. I configured java in the controlpanel: no update, jre->1.4.2_06. shutdown and start.

Login to the Assistant works fine, but starting i.e. the

https://servername/cm/cm_cgi.cgi?id=station,cmd=q

Java applet stops with Message Id 108

***
Java Console Error:

FATAL ERROR: CodedValue-File did NOT exist
***

Please explain to me Step 5: Perform the client preparation steps 1-6. perhaps i misunderstand something

 

[Moriendi]

Do you go through all the steps of the client prep, last one is install the applet cache ?

 

[dobgeek]

I think this is the problem .. i dont know these client preparations steps (1-6) .. where i can find them?

I thought first that is the java-setup and the java config tool in the control panel.

Instructions:
1. On the PC, go to Add/Remove Programs and remove all installed Java, Applications & all Java Runtime Environment apps
2. On the PC, use Windows Explorer to make sure the following folders are deleted:
C:\Appletcache,
C:\Documents and Settings\All Users\.HiPath4000
C:\Program Files\Java
C:\Program Files\JavaSoft
3. Perform a Shut down of the PC, not a restart.
4. Start up the PC
5. Perform the Client preparation steps 1-6. <----------???
6. Perform a Shut down of the PC, not a restart.
7. Start up the PC
8. Go back to Client preparation and confirm the check marks for each of the steps. <----------???
9. Do not perform the Java updates if you receive the update Java prompt.



Sorry for asking these stupid questions, my english is not the best and i dont understand what i have to do in these steps?.

 

[Moriendi]

Instead of HTTPS to get you straight to the login screen, go to HTTP and from there you can find client preparation.

 

[dobgeek]

Yes! It works. Thank you very very much!!
I wish you all the very best! ))