Hipath 3550 Trunk Split

[murrayafc]

Hello

We have a 3550 latest version running 8 SIP trunks.

The system support 2 tenants in the same building.

Does anybody know a way to allocate 4 lines to one company and 4 lines to another so they can both press 9 for an outside line but only go out on there allocated lines.

Can do this but one company will need to use a differnet access code which I do not want.

I dont think this is possible but wanted to check.

Thanks

 

[obtsystems]

normaly you would use different access codes, but you could try using lcr, set the route as 9CZ and have both trunk groups set as routes 1 and 2, so when they dial 9 the system should let the call go out on the trunk assigned in cos for that extension
set dial rule to E2A

I have not used this but cant see why it would not work.

 

[murrayafc]

Hello

I have just tried that and it does limit me to the 2 trunks i specified but will not let me out with a 9 prefix. If i pick up the line using the trunk code it works fine but not the 9. it must not like there being 2 entries of 9CZ in the dial plan.!!

 

[obtsystems]

you dont use the 9cz twice, you only put that in once you use class of service trunk access for each extension, so say ext 100 in class of service 1 with access to trunk group 2 and ext 101 is in class of service 2 with access to trunk group 3 and each pairs of trunks in each trunk group