Hipath 3550 Auto Attendant help please

[alwaysared]

Hi All,

I have a customer with 2 offices that have Panasonic KXTD systems who have just taken over another business (now their third office) that has a Siemens HiPath 3550 and the auto attendant has 5 options which they want to reduce to 3. My Siemens experience is limited to the older Office systems so I am asking if anyone can give me any information on how to do these changes. Thanks for looking.

Regards,
Del

 

[obtsystems]

you will need the managerE tool and download the system. and in the ivm settings you can access the aa and change the options

 

[alwaysared]

I have the Manager E software but no lead (yet) do you know the pin outs for the lead?
Once I have connected to it will I see the IVM settings? Because when I run Manager E without a connection I can1t figure out where the IVM settings would accessed from. Thanks for your help. Also there appears to be a PC tower attached to the system via Cat5 cables but no monitor, KB or mouse, would this have anything to do the IVM? Can the main CCU be accessed using a web browser on the LAN? I noticed that it had the IP address wrote on the front. Sorry about all the questions.

Regards,
Del