HIGH CALL RATE ALARM OPERATOR NIGHT SERVIS TO PASS AND LATER RESTART

[hdemir]

Hello friendS
my one problem there.
1 Lim, 4 magazine Bc12 Sp12/R8a one, system, there,
System order december and always same, hours say hour 18:30 with 19:30 between.
10 "CONTROL SYSTEM DISTURBANCE COUNTER AT TOP", 283 "CONGESTION VALUE FOR KR REACHED",320, "HIGH CALL RATE" Alarms show later
operator nigh service to pass and Operator from night service dont take Operator console and system Restart become.
This event hour 18:30 with 19:30 between become, we are from System Operator program Units Restart we are taking the operator to my normal subject
If don't send commandS RFPUI:UNIT=OLP1D,LIM=1,RFPUI:UNIT=OLP1T,LIM=1; System and Operator at hour 19:30 Normale turn.I this problem one Care find.

System, 18-10-2008 historical 15:00 with 20:00 hour include Trace Commands ask.This commandsand printouts below
This datas according to me help What do this problem to untie for



ask alarm commands ALLIP; ,ALLOP:CODE=10;,ALLOP:CODE=283;,ALLOP:CODE=320;
ask trace command TRTRI,TRKRI,TROPI,TRCRI,TRCSI, TRKSI
ask confgrations commands CADAP,CNLIPEV=YES,LIM=1;

******************************************************************************************************************************
ALARMS PRINTOUTS

<ALLIP;
ALARM LIST
IDENTITY: CARDAKHAVAALANI
VERSION: CXP1010101/2/BC12SP11/R8A

DATE: 18NOV08 TIME: 15:58:29
CODE CLASS NOAF EXPLANATION
10 1 1 CONTROL SYSTEM DISTURBANCE COUNTER AT TOP
30 1 1 INCREMENTATION ALARM FOR ALARM CLASS 0
31 2 1 INCREMENTATION ALARM FOR ALARM CLASS 1
73 1 3 LIM RESTARTED
94 4 2 LIM RECOVERY FROM PLF MODE
261 3 1 NO CONNECTION WITH OPERATOR CONSOLE
283 1 1 CONGESTION VALUE FOR KR REACHED
320 1 36 HIGH CALL RATE

ALREI NOT DONE!

END
<ALLOP:CODE=320;
ALARM LOG
IDENTITY: CARDAKHAVAALANI
VERSION: CXP1010101/2/BC12SP11/R8A

DATE: 18NOV08 TIME: 15:58:48
CLASS: 1
320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
03NOV08 18:56:01 7 3 RMP 001-*-**-** 0 33

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 18:38:08 12 7 RMP 001-*-**-** 0 26

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 18:46:41 14 5 RMP 001-*-**-** 0 24

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 18:56:39 15 2 RMP 001-*-**-** 0 23

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 19:05:56 16 4 RMP 001-*-**-** 0 27

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 19:06:21 17 28 RMP 001-*-**-** 0 43

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 19:35:23 18 5 RMP 001-*-**-** 0 35

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 19:35:53 20 20 RMP 001-*-**-** 0 44

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 19:36:28 21 28 RMP 001-*-**-** 0 45

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
05NOV08 19:37:44 22 3 RMP 001-*-**-** 0 48

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
06NOV08 19:54:52 23 4 RMP 001-*-**-** 0 31

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
06NOV08 19:55:17 24 4 RMP 001-*-**-** 0 37

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
07NOV08 18:49:57 27 31 RMP 001-*-**-** 0 42

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
07NOV08 18:52:13 28 20 RMP 001-*-**-** 0 41

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
08NOV08 17:38:33 29 9 RMP 001-*-**-** 0 46

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
08NOV08 18:35:27 30 3 RMP 001-*-**-** 0 25

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
08NOV08 18:58:02 31 4 RMP 001-*-**-** 0 22

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
08NOV08 19:38:17 33 1 RMP 001-*-**-** 0 28

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
08NOV08 19:38:42 34 1 RMP 001-*-**-** 0 63

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
08NOV08 19:40:09 35 4 RMP 001-*-**-** 0 21

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
09NOV08 17:41:16 37 17 RMP 001-*-**-** 0 40

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
09NOV08 17:41:51 38 3 RMP 001-*-**-** 0 29

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
09NOV08 17:44:33 39 5 RMP 001-*-**-** 0 38

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
10NOV08 20:01:08 40 2 RMP 001-*-**-** 0 20

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
10NOV08 20:05:19 41 1 RMP 001-*-**-** 0 49

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
10NOV08 20:05:49 42 3 RMP 001-*-**-** 0 47

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
11NOV08 18:38:48 43 1 RMP 001-*-**-** 0 30

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
11NOV08 18:39:48 44 1 RMP 001-*-**-** 0 52

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
11NOV08 19:24:54 45 3 RMP 001-*-**-** 0 32

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
12NOV08 18:23:39 47 3 RMP 001-*-**-** 0 39

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
12NOV08 18:47:09 48 1 RMP 001-*-**-** 0 51

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
12NOV08 18:51:40 49 1 RMP 001-*-**-** 0 54

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
12NOV08 19:05:44 50 2 RMP 001-*-**-** 0 34

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
12NOV08 19:06:09 51 1 RMP 001-*-**-** 0 53

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
14NOV08 18:59:44 58 1 RMP 001-*-**-** 0 36

320 HIGH CALL RATE
DATE TIME ALP NOIF UNIT EQU INF1 INF2
15NOV08 18:36:42 61 1 RMP 001-*-**-** 0 50


ALREI NOT DONE!

END
<ALLOP:CODE=283;
ALARM LOG
IDENTITY: CARDAKHAVAALANI
VERSION: CXP1010101/2/BC12SP11/R8A

DATE: 18NOV08 TIME: 15:59:16
CLASS: 1
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
07NOV08 18:45:00 26 1 TRP 001-*-**-** 121 597 40

CLASS: 0
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
03NOV08 19:00:00 9 1 TRP 001-*-**-** 67 597 40
RDATE RTIME
03NOV08 19:15:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
07NOV08 19:00:00 13 2 TRP 001-*-**-** 51 597 40
RDATE RTIME
07NOV08 19:15:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
08NOV08 19:00:00 32 1 TRP 001-*-**-** 73 597 40
RDATE RTIME
08NOV08 19:15:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
08NOV08 20:00:00 36 1 TRP 001-*-**-** 138 597 40
RDATE RTIME
08NOV08 20:15:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
11NOV08 20:00:00 46 1 TRP 001-*-**-** 155 597 40
RDATE RTIME
11NOV08 20:15:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
12NOV08 20:00:00 54 1 TRP 001-*-**-** 127 597 40
RDATE RTIME
12NOV08 20:15:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
14NOV08 19:30:00 59 1 TRP 001-*-**-** 133 597 40
RDATE RTIME
14NOV08 19:45:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
14NOV08 20:00:00 60 1 TRP 001-*-**-** 61 597 40
RDATE RTIME
14NOV08 20:15:00
283 CONGESTION VALUE FOR KR REACHED
DATE TIME ALP NOIF UNIT EQU INF1 INF2 INF3
17NOV08 20:15:00 63 2 TRP 001-*-**-** 120 597 40
RDATE RTIME
17NOV08 20:30:00

ALREI NOT DONE!

END
<ALLOP:CODE=10;
ALARM LOG
IDENTITY: CARDAKHAVAALANI
VERSION: CXP1010101/2/BC12SP11/R8A

DATE: 18NOV08 TIME: 15:59:41
CLASS: 1
10 CONTROL SYSTEM DISTURBANCE COUNTER AT TOP
DATE TIME ALP NOIF EQU INF1
03NOV08 18:48:29 2 13 001-0-**-** 0


ALREI NOT DONE!
**************************************************************************************************************************
TRACE COMMANDS PRINTOUTS



< TRREP:MENO=0;
TRAFFIC RECORDING RESULT DATA

DATE MENO OBJECT
18NOV08 0 KEYC-R
TIME TRAFF CALLS NDV NBLO CONGO CONGP OFLO
14:45-15:45 0.17 61 16 0 0 0 0

END
< TRREP:MENO=1;
TRAFFIC RECORDING RESULT DATA

DATE MENO OBJECT
18NOV08 1 TONE-R
TIME TRAFF CALLS NDV NBLO CONGO CONGP OFLO
19:00-20:00 0.00 0 9 0 0 0 0

END
< TRREP:MENO=2;
TRAFFIC RECORDING RESULT DATA

DATE MENO CALL ORIGIN GROUP
18NOV08 2 CORG = 1
TIME ANS ANSSEC DLYTOT HNDLTOT ABND WAITTOT WAITEXCEED
18:45-19:45 9 0 21 74 2 2 0

END
< TRREP:MENO=3;
TRAFFIC RECORDING RESULT DATA

DATE MENO OBJECT
18NOV08 3 CODE-R
TIME TRAFF CALLS NDV NBLO CONGO CONGP OFLO
19:00-20:00 0.00 0 0 0 0 0 0

END
< TRREP:MENO=4;
TRAFFIC RECORDING RESULT DATA

DATE MENO OBJECT
18NOV08 4 CODE-S
TIME TRAFF CALLS NDV NBLO CONGO CONGP OFLO
19:00-20:00 0.00 0 0 0 0 0 0

END
< TRREP:MENO=5;
TRAFFIC RECORDING RESULT DATA

DATE MENO OBJECT
18NOV08 5 KEYC-S
TIME TRAFF CALLS NDV NBLO CONGO CONGP OFLO
17:15-18:15 0.02 2 20 0 0 0 0

END
<ALLIP;
ALARM LIST
IDENTITY: XXXXXXXXX

 

[doktor]

The average call rate (i.e. incomming calls) to your MD110 PBX has exceeded the threshold of 12 new calls every 10 seconds.
The alarm code 320 tells in "INF2" the average number of new calls the last 10 seconds.
So, it seem that too high traffic hits your PBX at the mentioned hours.
To see from where this telephony traffic comes, SMDR (Station Message Detailed Recording) or CDR (Call Detailed Recording) could be installed.
Your traffic measurements shoul be mad on the trunks. also.

"LIM RECOVERY FROM PLF MODE" means that your system has been restarted.

I would find the source of this traffic.
Then I would add the necessary number of CO lines to solve this problem.


///doktor

 

[bija77]

Dear hdemir,
I facing this problem before (283 and 230 alarms), and after many trials I’m find that we have a short circuit in one analogue extension.
So please check the analogue extensions carefully.

For sure you can try to disconnect the cables from the ELU-29 boards, and then restart the system, then ALERI and ALLIP.

Regards,