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Hide Caller ID from NuPoint Mailbox

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StardataMitel

Programmer
Jul 7, 2008
48
AU
Hi all.

Having trouble with a request to set up an "anonymous" mailbox to collect caller messages and send voicemail to email but not record any details about the inbound caller but the mailbox keeps showing the caller ID in the "From" email address and in the body of the email.

I've seen other threads about enabling Caller ID in NuPoint talk about FCOS bits 262-264 and 280 and I'm using an FCOS that has all those options unticked; starting to think perhaps this needs to be blocked in the MiVB before it gets to NuPoint?
Tried setting the extension in MiVB setup with a COS that has all the Display Caller ID options set to No as well, still, no dice - emails show the caller ID in the subject and body again.

NuPoint version is 18.2.0.13
MiVB release 7.2 SP1 PR1

Open to any ideas... Thanks in advance.
 
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