HI, Im having a problem with Backe

[NickS]

HI,
Im having a problem with Backexec 8.6. I am unable to backup
my mailboxes. I can backup the Information Store with no problem. When i create a backup job for the mailboxes and supply the mailbox name for BackupExec; it just keeps coming back over and over.
The mailbox is created and functional. My backup user has been given Admin rights to the Site (which in turn affects all the mailboxes with the same level rights).

I've been to the veritas site and to no avail unable to fix my problem.

I did notice that my Exchange Server has SP4 applied to it. Does the Exchange Administrator installed on my backup server need the same level of SP?

I hope someone here can shed some light.

Thanks
Nick

 

[mkenny]

Your Backup Services Mailbox account has to be listed in a global address list. If it is hidden you will not be able to backup mailboxes.

 

[NickS]

Thanks for replying.

The mailbox used for Backup Exec is visible to all.

Nick

 

[SmithBryce]

did you ever find a resolution?

 

[Spirit]

Who are you logged in as? I had same problem.

Backup exec a/c was user1
NT was Logged in as user2 and would not accept user1 or user2 so logged in as user1 and applied the user1 account and it accepted.

Iain

[Soapbox]

P.S. Watch your backup exec build other wise you'll get mailbox and attachment corruption errors in your log

 

[mot98]

Hi All,

I just went through this with same problem, I ended up contacting veritas support and this is what they told me:


Please refer to the following steps to configure Exchange mailbox backup.

A) On Exchange server

1) Create one new Mailbox enabled user ( bkadmin )

2) Add "bkadmin" to Domain Admin & Local Administrator groups

3) Start Exchange Administrator utility and grant bkadmin user permissions on site object (Admin Role)

B ) (On Media Server)

1) Log on using bkadmin to exchange domain

2) Configure Outlook profile using Exchange service

3) Send Mail to some different user

4) From Exchange server, copy EDBBCLI.DLL file to \winnt\system32 (to the Backup Exec server)

(it is very essential that EDBBCLI.DLL file to be exactly the same version
on both the Exchange server and the BackupExec server)

5) Copy MAPI32.DLL from Program Files\common files\system\mapi\1033\nt to Veritas\Backup Exec\ NT

6) Stop all the Backup Exec services

7) Rename the bewinui.uni file to bewinui.old ( Path= Program files\Veritas\Backup Exec\NT\DATA )

8) Restart all the backup exec service

9) Start Backup Exec and select the mailboxes and provide connect info as bkadmin

10) Confirm that Exchange Administrator utility is installed and connecting to exchange server

Also make sure that you are running the most current Build which is Build 3878.
You can download it from here:

http://seer.support.veritas.com/docs/241035.htm

Hope this helps you out..
mot98


"Every day I learn something new, and forget 10 things I learned long ago!"