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hi i wold like to know the maximum

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silva156

Technical User
Jun 1, 2016
3
US
hi i wold like to know the maximum agent groups allow on IPOCC 10 and topics also
 
Can't find any maximums in the Offer Definition.
I have a about 200 topics on one customer, agent groups you shouldn't need that many.

The question would be how many you need and why?
Topics are one thing since you might wanna show what numbers the customers dialed on but you probably don't have a need for more than 50 agent groups considering you can't have more than 250 active agents.

"Trying is the first step to failure..." - Homer
 
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