ok, been programming norstars for several months. had a site that had a MICS Plus with a bad DS card (2 ports). expansion unit had 3 cards but main cabinet no cards. powered down and installed DS card in main cabinet slot 2 and marked bad ports on 058 and 059. punched down a spare business line to white/blue on the 66 block to go to the new card and was about to chk for dialtone (in case it should have been line 025). manager said they can no longer pickup any incoming calls, buttons on phones are not working, etc. found that a different target line (for DID/PRI??) was assigned to every phone. we don't have DID or PRI at the location. removed all target lines from sets, then pickup still didn't work so had to reprogram pickup group, add all sets back, etc. anyone know what fubar'd the system? thanks for the feedback. don't want to do this again.
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here's a good one - would like to know
- Thread starter hardybob
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- #2
curlycord
Programmer
MICS 4.1
Lets review wiring...
"installed DS card in main cabinet slot 2"
Slot 2 is an expansion slot.....you want/mean slot 3 or 4.
KSU
Pair Color Port CO Lines
Slot 4:
1 Wh/Bl 201 Line 1
2 Wh/Or 202 Line 2
3 Wh/Gn ---
4 Wh/Br ---
5 Wh/Sl 203 Line 3
6 Rd/Bl 204 Line 4
7 Rd/Or ---
8 Rd/Gn ---
Slot 3:
9 Rd/Br 225 Line 25
10 Rd/Sl 226 Line 26
11 Bk/Bl ---
12 Bk/Or ---
13 Bk/Gn 227 Line 27
14 Bk/Br 228 Line 28
TM 12X0:
Pair Color Port CO Lines
Slot 1:
1 Wh/Bl 201 Line 49
2 Wh/Or 202 Line 50
3 Wh/Gn ---
4 Wh/Br ---
5 Wh/Sl 203 Line 51
6 Rd/Bl 204 Line 52
7 Rd/Or ---
8 Rd/Gn ---
Etc
What was the issue to begin with?
=----(((((((((()----=
curlycord
Lets review wiring...
"installed DS card in main cabinet slot 2"
Slot 2 is an expansion slot.....you want/mean slot 3 or 4.
KSU
Pair Color Port CO Lines
Slot 4:
1 Wh/Bl 201 Line 1
2 Wh/Or 202 Line 2
3 Wh/Gn ---
4 Wh/Br ---
5 Wh/Sl 203 Line 3
6 Rd/Bl 204 Line 4
7 Rd/Or ---
8 Rd/Gn ---
Slot 3:
9 Rd/Br 225 Line 25
10 Rd/Sl 226 Line 26
11 Bk/Bl ---
12 Bk/Or ---
13 Bk/Gn 227 Line 27
14 Bk/Br 228 Line 28
TM 12X0:
Pair Color Port CO Lines
Slot 1:
1 Wh/Bl 201 Line 49
2 Wh/Or 202 Line 50
3 Wh/Gn ---
4 Wh/Br ---
5 Wh/Sl 203 Line 51
6 Rd/Bl 204 Line 52
7 Rd/Or ---
8 Rd/Gn ---
Etc
What was the issue to begin with?
=----(((((((((()----=
curlycord
fireeater
Technical User
- Dec 10, 2008
- 780
- 0
- 0
sound to me like the cards in the main cabinet may have been setup for pri/t1 before (if they were empty)
check the hardware settings
the system may have thought you put t1/pri card back in and reconfigured the sets to match
HALLOWED ARE THE ORI
mike
check the hardware settings
the system may have thought you put t1/pri card back in and reconfigured the sets to match
HALLOWED ARE THE ORI
mike
curlycord
Programmer
True, might need to change card type to loop in Hardware.
But strange how the system would not go into maintenance mode without them?.
=----(((((((((()----=
curlycord
But strange how the system would not go into maintenance mode without them?.
=----(((((((((()----=
curlycord
RikRodgers
Vendor
Right. No cards in KSU is a big red flag for me.
Sounds like you've got your work cut out for you...
To get them straight, I'd back up the system, power down, move 2 DS cards into the KSU, then either reprogram accordingly, or to be safe, run Startup and reprogram.
If they did remove a DTI card from the cabinet, the system would default. I'd bet they have more issues than they're telling you.
Sounds like you've got your work cut out for you...
To get them straight, I'd back up the system, power down, move 2 DS cards into the KSU, then either reprogram accordingly, or to be safe, run Startup and reprogram.
If they did remove a DTI card from the cabinet, the system would default. I'd bet they have more issues than they're telling you.
- Thread starter
- #8
Thanks guys. Sorry, been out of the office til now. You're all on the right track it appears. The system was previously programmed with a DTI card in it and I failed to check hardware before installing the DS card. So that was my downfall. And Curlycord, it looks like I was in slot 4 in the KSU (called it the wrong thing). I was on the wh/bl pairs. I appreciate the responses.
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