Here is a wierd isse..anyone heard of this...

[ltw500]

About a month ago, I allowed call forward off net for a few select extensions via class of service.
Everything is the same on their class of service, except the change to N to restrict call forward off net.
Ever since then, the people that now have the new COS intermittently have issues trying to conferece calls.
It is happening to 4 people (not every time they use conference) and all 4 have the new COS allowing call forward off net..
Any IDEAs????
We are Definity CM2.0

Thanks!

 

[ABCIP]

my guess would be that you have multiple trunk groups with differnt COS's and sometimes they might be hitting a trunk group that has a lower FRL

 

[ltw500]

so here is more info:

When the user has class of service 8:
They can call an outside line, and then conf. in a long distance call (trunkgroup 7)

They cannot call an outside line, and then conf. in a local call.(trunkgroup 6)

They can call an extension and then conf. in a local call. (trunkgroup 6)

Trunkgroup 6 and 7 have the same COR

When I change the cos for the user to 1, they can conf. in the local calls.

The only difference between cos 1 and 8 is Y to allow call forward off net.

I ran a trace while they tried it and got:
denial event 1760: Conference COR restrict

The wierd thing is when the user is cos 1, I don't get any denial.