HELP!!!!

[royxaviers]

Is There a workaround or a tweak to the SV8100 smdr output so it can also log extension to extension calls? becausenmy client said they want logs for extension to extension calls..
the engineer here at nec philippines said that the sv8100 doesn't have that feature....huhuhu....what am i gonna do??

 

[belevedere]

Your engineer is correct. It does not provide extension to extension call detail. The SV-8300 system does provide it.

 

[Sibell]

Will be a bit time consuming but what you could do is use Virtual Loopbacks to write a table of pilot numbers to extension numbers.
Do a silent renumber of all the extension numbers (i.e. 200-299 to 100-199) then create virtual loopback ddi pilots for 200-299 that point at each new extension number 100-199.
As virtual loopbacks use virtual trunks these can be logged in SMDR (they do in NEC XN120/TOPAZ) so should work for the SV8100 as well.

Just an idea that might help you out.
Simon