Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

help with VM Pro Call Flow IF Statements

Status
Not open for further replies.

itguy604

IS-IT--Management
May 12, 2012
30
CA
Does anyone know how I can implement this in VM Pro call flows?

If call comes from MAINSalesMenu, transfer to EXT:2241 (Service Reception)
Otherwise continue to: MAINServiceMenu

How do I make a varible that looks for:
-DID the person dialled ?
-VM Module the person was transferred from?

Is this done with the Variable Routing feature?
 
I think you'll have to be more specific than that, or is it as easy as I think it is??

If call comes from MAINSalesMenu, transfer to EXT:2241 (Service Reception)

In MAINSalesMenu you make a Transfere func: Specific > Destiantion > 2241

Otherwise continue to: MAINServiceMenu

For all other callflow you make a Transfere func: Specific > Destiantion > MAINServiceMenu


Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top