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help with VM Pro Call Flow IF Statements

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itguy604

IS-IT--Management
May 12, 2012
30
CA
Does anyone know how I can implement this in VM Pro call flows?

If call comes from MAINSalesMenu, transfer to EXT:2241 (Service Reception)
Otherwise continue to: MAINServiceMenu

How do I make a varible that looks for:
-DID the person dialled ?
-VM Module the person was transferred from?

Is this done with the Variable Routing feature?
 
I think you'll have to be more specific than that, or is it as easy as I think it is??

If call comes from MAINSalesMenu, transfer to EXT:2241 (Service Reception)

In MAINSalesMenu you make a Transfere func: Specific > Destiantion > 2241

Otherwise continue to: MAINServiceMenu

For all other callflow you make a Transfere func: Specific > Destiantion > MAINServiceMenu


Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem
 
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