Help with RVSPY log - Day end could not process all transactions

[DawieNel2]

Hi Everyone - new to this forum and my first post...

I have looked at the RVSPY log however am unable to make any sense of it and would appreciate it someone more knowledgeable can assist. It seems as if it fails at an IC transfer however why and what to do to resolve?

Regards
Dawie

 

[Jay Converse]

You're missing an ICCOST record for 008951/3GRBER, you need to add it with a database editor.

 

[DawieNel2]

Appreciate the reply...

Already checked the table and it is completely empty. Is this a temporary table as there are many transfers already processed by previous day ends as well other transfers which still need to be processed?

 

[Jay Converse]

No, it's not a temp table at all, but that depends on your I/C costing method. You also have missing GL Account: 0399941181, probably from a segment override, add that account and see if it fixes it.

 

[DawieNel2]

Thanks - tried adding a line in ICCOST as well as created the GL account but still no luck. I however managed to find the offending transfer and flagged it's status as "Day End Completed" and now the day end is at least running past and doing the rest whilst we try and figure out what's gone wrong with this transfer.

You are right in that it's using segment override and trying to post to a non existing account being the "Transfer Clearing Account" specified in the Account Set even though no additional cost was specified on the transfer?

 

[Jay Converse]

I guess so, but I've never encountered this error before, and that's 15 years.