RobAlvarado
IS-IT--Management
Hello
Let me preface this by explaining my situation:
We have been receiving complaints from users that email from a specific domain was always "delayed". We have been racking our brains trying to figure out what the issue could be related to. No other domains that we receive from show "delayed". Here is what I know:
1. We run MS Exchange 2000.
2. We run Trend Micro Internet Security Suite. ( the client domain is on the approved senders list )
3. Client uses Go Daddy for email hosting (smtp.secureserver.net).
4. I sent a test message to the client and asked them to respond. By looking at the message header, I see that it was delivered to me at 3:16 pm local time. It was submitted by the client at 1:29pm local time. Is there any way to tell from the header if the message was delayed by Go Daddy?
Microsoft Mail Internet Headers Version 2.0
Received: from MYCOMPANY.loc ([0.0.0.0]) by mail.core3inc.com with Microsoft SMTPSVC(5.0.2195.6713);
Mon, 2 Jul 2007 15:16:36 -0700
Received: (qmail 30957 invoked from network); 2 Jul 2007 20:29:53 -0000
Received: from unknown (HELO gem-wbe20.prod.mesa1.secureserver.net)
(64.202.189.175) by smtpoutwbe04.prod.mesa1.secureserver.net with SMTP; 2
Jul 2007 20:29:53 -0000
Received: (qmail 22651 invoked by uid 99); 2 Jul 2007 20:29:53 -0000
Date: Mon, 02 Jul 2007 13:29:52 -0700
From: CLIENT@CLIENTDOMAIN.COM
Subject: RE: Email Troubleshooting
To: IT Operations <NOC@MYCOMPANY.COM>
Message-ID: <20070702132952.c7d7b82c01f7bbe699c127aaf909510e.bacab99a18.wbe@email.
secureserver.net>
MIME-Version: 1.0
Content-Type: TEXT/html;
CHARSET=US-ASCII
User-Agent: Web-Based Email 4.9.48
X-Originating-IP: 64.62.96.138
X-imss-version: 2.047
X-imss-result: Passed
X-imss-approveListMatch: *@CLIENTDOMAIN.COM
Return-Path: CLIENT@CLIENTDOMAIN.COM
X-OriginalArrivalTime: 02 Jul 2007 22:16:36.0609 (UTC) FILETIME=[A7C5E710:01C7BCF6]
Let me preface this by explaining my situation:
We have been receiving complaints from users that email from a specific domain was always "delayed". We have been racking our brains trying to figure out what the issue could be related to. No other domains that we receive from show "delayed". Here is what I know:
1. We run MS Exchange 2000.
2. We run Trend Micro Internet Security Suite. ( the client domain is on the approved senders list )
3. Client uses Go Daddy for email hosting (smtp.secureserver.net).
4. I sent a test message to the client and asked them to respond. By looking at the message header, I see that it was delivered to me at 3:16 pm local time. It was submitted by the client at 1:29pm local time. Is there any way to tell from the header if the message was delayed by Go Daddy?
Microsoft Mail Internet Headers Version 2.0
Received: from MYCOMPANY.loc ([0.0.0.0]) by mail.core3inc.com with Microsoft SMTPSVC(5.0.2195.6713);
Mon, 2 Jul 2007 15:16:36 -0700
Received: (qmail 30957 invoked from network); 2 Jul 2007 20:29:53 -0000
Received: from unknown (HELO gem-wbe20.prod.mesa1.secureserver.net)
(64.202.189.175) by smtpoutwbe04.prod.mesa1.secureserver.net with SMTP; 2
Jul 2007 20:29:53 -0000
Received: (qmail 22651 invoked by uid 99); 2 Jul 2007 20:29:53 -0000
Date: Mon, 02 Jul 2007 13:29:52 -0700
From: CLIENT@CLIENTDOMAIN.COM
Subject: RE: Email Troubleshooting
To: IT Operations <NOC@MYCOMPANY.COM>
Message-ID: <20070702132952.c7d7b82c01f7bbe699c127aaf909510e.bacab99a18.wbe@email.
secureserver.net>
MIME-Version: 1.0
Content-Type: TEXT/html;
CHARSET=US-ASCII
User-Agent: Web-Based Email 4.9.48
X-Originating-IP: 64.62.96.138
X-imss-version: 2.047
X-imss-result: Passed
X-imss-approveListMatch: *@CLIENTDOMAIN.COM
Return-Path: CLIENT@CLIENTDOMAIN.COM
X-OriginalArrivalTime: 02 Jul 2007 22:16:36.0609 (UTC) FILETIME=[A7C5E710:01C7BCF6]