We have a Definity G3r in Atlanta tied to an IPoffice 406 in Indiana. They are connected via a PtP H.323 trunks. I can call the IPO no problem over the trunks but when I have an end user from the distant end (IPO side) dial they are getting a recording (intercept one from my switch) which means they are pushing me a bad digit string.
Can anyone advise me on what the short code should look like from the IPO side. I want them to dial reguarly the full number not a 4 digit extension....but only push out the 4 digit extension to the definity.
i.e. IPO dials 9,1678579xxxx that hits the IP tie trunk which sends out only the xxxx to my definity.
Thank you in advance.
Can anyone advise me on what the short code should look like from the IPO side. I want them to dial reguarly the full number not a 4 digit extension....but only push out the 4 digit extension to the definity.
i.e. IPO dials 9,1678579xxxx that hits the IP tie trunk which sends out only the xxxx to my definity.
Thank you in advance.