Hello, we have an emergency phone in one of our patient exam rooms that when the receiver is picked up, a call is automatically placed to an extension to alert staff that there is an emergency in room X. We need to change the extension that is automatically dialed. Any ideas where to look? I'm using Avaya CM.
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Help with emergency station that automatically dials
- Thread starter larmi
- Start date
AvayaTier3
Technical User
display station, it will have hotline set to yes and when you go off-hook it will dial a number on
one of the stations abbreviated dial lists. All stations have list 1, list 2, and list 3.
The list used can be personal, group, or a system list entry. Change the entry used for the hotline.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
one of the stations abbreviated dial lists. All stations have list 1, list 2, and list 3.
The list used can be personal, group, or a system list entry. Change the entry used for the hotline.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
smokinjoe2938
Programmer
so if it is using a group list from his station form, change abbreviated dialing group 1 assuming group 1 is defined on his station form. Also make a note on the entry number from this list
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