HELP? What is "Feature 68" 1

[heminez]

I inherited a system that was set up to restrict long distance phone calls by dialing FEATURE 68 and a 6 digit code. We recently changed our phone company and had to change our switch from DMS-100 to NI-2. I Dont know why this should have affected anything but now some sets will accept the long distance code and will dial just fine while others will only return a busy signal. Looking at the set programming they look identical as far as the set restrictions and filters go. I can't find anything in the install/programming manual referencing the feature code 68.
Any suggestions ??

 

[mroberts]

Feature 68 is for use with COS (class of service) passwords. Class of service passwords are set up so that individuals can call out on restricted phones. IE., a manager could use the warehouse folks phone to make a LD call even though the set is normally restricted to local only calls.

If certain people's telephone sets need to have long distance calls allowed, then I would set it up in restrictions not with COS passwords.

Is it always certain sets? Have you tried it yourself from those sets?
MRoberts

 

[heminez]

Well, thanks... but that is apparently not the problem. The phones do not appear to be responding to programming. I have changed the restriction filters on my set to 00 or "no restrictions" but the set still reports a restricted call for the standard set of restrictions. ( 1-900, 976, etc.)And it still will not dial long distance.

 

[mroberts]

Check the filters on the lines themselves. Perhaps they are restricted also.

MRoberts