Help to Reconstruct SIDB

[simple99]

Has anyone used the SIDB rebuild tool (CvBuildSIDB utility).

http://commvault1.custhelp.com/app/answers/detail/a_id/11244

I have a corrupt SIDB after some disk errors. Apparently this tool can rebulid the SIDB from the backup data.

However to run this utility it requires a program called 'SIDBReconstructorInput.exe' which I cannot find when I downloaded the tool from the website above. Step 8 on the website above mentions this.

Hope someone can guide me with this issue.
thanks

 

[Psy053]

Have you spoken with support?

I vaguely recall having a similar issue with the SIDB corrupting, however, it ended up being a patch or some other simple fix.