Help to decode error

[chiao]

Hi All,

One of our Hipath 4000 v6 console has been getting this weird error code every 2 months. Which would cause our office phone system unable to make inside or outside calls.

Our current workaround is rebooting the whole console or switch to a different partition(CPU) to fix this issue. Does anyone here knows what this code means?


F4066 M8 N8770 NO ACT BPA CP ADVISORY 20-12-31 11:24:36
ALARM CLASS:CENTRAL:023
CC:15310 EC:02017 UA:B2C8:4E91 SP:0000:FFFF LD:00-00-000-000
DT:6C ST:6C SN: 0 CEVT:9B CSEV:2E CST:61
FORMAT:24 MESSAGE-ID: 00133

131F0118 00010100 00000000 00000108 00030003 00030D00 00000000 01000703
01

 

[sbcsu]

My opinion - it is pointless to send alarms out to the console.

To turn off the alarms:

DEACTIVATE-SIGNL:IMPTMSG,ATND;
DEACTIVATE-SIGNL:FILTER,ATND;
DEACTIVATE-SIGNL:ALLMSG,ATND;
DEACTIVATE-SIGNL:SHORTFM,ATND;

F4066 alarm has a lot of meanings.
This one above has - NO ACT - no action required.

 

[lisluk]

F4066 Interpretation of auxiliary data:
Byte 0 = 00 to 17 indicates the diagnosis format.
(...)
13 = Network-wide call pickup groups
Byte 00
(= 13) Diagnosis format 13
Byte 01
Length of data
Byte 02
Reason for diagnostic output:
00 = Shortage of local resources
01 = Signaling from remote link rejected:
Byte 03-04
Local group number
Byte 05-1E
Data remote link:
Byte 05
Length of code
Byte 06-1B
Code
Byte 1C-1D
Group number
Byte 1E
Set signaling:
00 = No signaling
01 = Send AUN signaling
02 = Receive AUN signaling
03 = Send and receive AUN signaling
04 = Send park signaling
05 = Send AUN + park signaling
06 = Receive AUN signaling, send park signaling
07 = everything
Byte 1F
Cause of error:
00 = DB_RE_DUPL_INVOCATION
01 = DB_RE_UNRECOGNIZED_OPER
02 = DB_RE_MISTYPED_ARGUMENT
03 = DB_RE_RESS_LIMITATION
04 = DB_RE_INITIATOR_REL
05 = DB_RE_UNREC_LINKED_IDENT
06 = DB_RE_LINKED_RESP_UNEXPEC
07 = DB_RE_UNEXP_CHILD_OPER
08 = DB_RE_NO_ERROR

 

[sbcsu]

Looking further - it has been already patched - bring your system up to its last release which might cure it.
It refers to One Number Service where SIP phones are set.
Again - nothing that the Operator needs to know about.

 

[lisluk]

In my opinion, it refers to wrong configuration of network-wide call pickup group(s).

 

[sbcsu]

Possibly,
On mixed sites (OSV & 4K) I see the 'UA' as being BAF0
With the last 4 digits of message 1 of 5 showing the AUN number.
It all gets overly complex for what it is.

Original Poster - if the system is in a network and you use network wide Pickup Groups then you need to check those - thanks