roman-1995
Systems Engineer
Help, SS fell, rebooted, now this is the indication
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Help, SS fell, rebooted, now this i
- Thread starter roman-1995
- Start date
- Status
Firebird Scrambler
Systems Engineer
I found these two old reports below that are almost the same that might help?.
Problem
MC32S card fails to boot into service
Answer
Background:
NORTEL is investigating reports from the field on the NTDW65/MC32S card that fails to boot into service when first installed into the system. The output from the face plate LED Display of the NTDW65/MC32S Card reports:
> Self Test
> Load
> UNREG (LED display would stay at UNREG)
The Output from the Face plate connector will show
> Self test Passed
> Auto Booting
At this point the card would not progress through the remainder of the boot cycle and appears to freeze
Additionally the output from the Media Card L-adapter from the NTDW65/MC32S reports:
This is the MC32S Gold Image. The vxWorks Image on /p/mainos.sys failed to load
The system has not been installed or there is a problem with the compact flash
Please use setLeader command to enter networking parameters.
Then Install system software using Element Manager or TM
IPL-5.00.31 Wednesday May 23 2007 21:38:13 EDT
Analysis:
During a new installation of this card it has been found that a number of the cards were incorrectly set to be a leader in the factory. This causes the card to not issue a boot P sequence command.
Recommendations:
If a site experiences a failure oif the NTDW65/MC32S as described they should reset the card to follower by using the mc32ssetup command
Required Actions:
Connect to the 9-way serial port on the ethernet adapter (not to the faceplate connector)
This is the MC32S Gold Image. The vxWorks Image on /p/mainos.sys failed to load
The system has not been installed or there is a problem with the compact flash
Please use setLeader command to enter networking parameters.
Then Install system software using Element Manager or TM
IPL-5.00.31 Wednesday May 23 2007 21:38:13 EDT
-> mc32sinfoshow
MC32S Hostname: JK-MC32S
MC32S ELAN IP Address: 47.11.214.83
MC32S Subnet Mask: 255.255.255.224
MC32S Gateway Address: 47.11.214.1
MC32S TLAN IP Address: 47.11.67.183
MC32S Subnet Mask: 255.255.255.224
MC32S Default GW: 47.11.67.177
MC32S Card Role: LEADER
Primary CS Hostname: host
Primary CS IP Address: 47.11.112.21
Primary CS Link : DOWN
MC32S Uptime: 0 days, 0 hours, 0 mins, 32 secs (32 secs)
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
value = 0 = 0x0
-> mc32ssetup ******* Use mc32ssetup to configure the card as a follower
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
Do you want to configure this card as a leader? (y/n/[a]bort) : n
....
Bootline stored in NV_RAM
Change MC32S advanced parameters? (y/[n]) : n
You have entered the following parameters for this MC32S:
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
ROLE : FOLLOWER
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
Is this correct? (y/n/[a]bort) : y
The above changes require reboot to take effect.
Do you want to reboot now? (y/n/[a]bort) : y
If after correcting the boot P sequence you receive this message:
FPGA VERSION is 56303037 V007
Failed to read Tlan IP address information from bootline.
Call Server IP address information is missing in NVRAM.
Init ISEC succeeded
MC32S GOLD IMAGE
A check should be made for current GA loadware with minimum of 5.0.31
Access EM
EM------> System -----> Software -----> Voice Gateway Media card
Select MC32S software
Click 'Loadware Upgrade' button
Card will upgrade and then manually reboot the card
##########################################
Problem
The NTDW65 - MC32S card fails to boot into service
Answer
See Nortel BULLETIN ID: 2007008546, Rev 3
Card incorrectly set up as a Leader in the Nortel Factory.
Nortel say use 'mc32ssetup' command to reset card to follower.
See Nortel BULLETIN ID: 2007008546, Rev 3
Card incorrectly set up as a Leader in the Nortel Factory. So on Boot up the card doesn't use the BOOTP application. Card properties aren't got from the IP Node configuration.
Nortel say use 'mc32ssetup' command to reset card to follower.
Extracts from Nortel BULLETIN ID: 2007008546, Rev 3
Background:
------------------
NORTEL is investigating reports from the field on the NTDW65/MC32S card that fails to boot into service when first installed into the system.
The output from the face plate LED Display of the NTDW65/MC32S Card reports:
> Self Test
> Load
> UNREG (LED display would stay at UNREG)
The Output from the Face plate connector will show
> Self test Passed
> Auto Booting
At this point the card would not progress through the remainder of the boot cycle and appears to freeze.
Analysis:
-------------
During a new installation of this card it has been found that a number of the cards were incorrectly set to be a leader in the factory. This causes the card to not issue a boot P sequence command.
Recommendations:
---------------------------
If a site experiences a failure oif the NTDW65/MC32S as described they should reset the card to follower by using the mc32ssetup command
Required Actions:
-------------------------
This must be done using the Media Card L-adapter.
T
-> mc32sinfoshow
MC32S Hostname: JK-MC32S
MC32S ELAN IP Address: 47.11.214.83
MC32S Subnet Mask: 255.255.255.224
MC32S Gateway Address: 47.11.214.1
MC32S TLAN IP Address: 47.11.67.183
MC32S Subnet Mask: 255.255.255.224
MC32S Default GW: 47.11.67.177
MC32S Card Role: LEADER
Primary CS Hostname: host
Primary CS IP Address: 47.11.112.21
Primary CS Link : DOWN
MC32S Uptime: 0 days, 0 hours, 0 mins, 32 secs (32 secs)
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
value = 0 = 0x0
-> mc32ssetup ******* Use mc32ssetup to configure the card as a follower
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
Do you want to configure this card as a leader? (y/n/[a]bort) : n
....
Bootline stored in NV_RAM
Change MC32S advanced parameters? (y/[n]) : n
You have entered the following parameters for this MC32S:
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
ROLE : FOLLOWER
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
Is this correct? (y/n/[a]bort) : y
The above changes require reboot to take effect.
Do you want to reboot now? (y/n/[a]bort) : y
If after correcting the boot P sequence you receive this message
FPGA VERSION is 56303037 V007
Failed to read Tlan IP address information from bootline.
Call Server IP address information is missing in NVRAM.
COMMUNICATION SERVER 1000 (CS1K): NTDW65 MC32S CARD FAILS TO BOOT INTO SERVICECONTROLLED
SHIP
2007008546, REV 3
Init ISEC succeeded
MC32S GOLD IMAGE
A check should be made for current GA load ware with minimum of 5.0.31
Access EM
EM------> System -----> Software -----> Voice Gateway Media card
Select MC32S software
Click 'Loadware Upgrade' button
Card will upgrade and then manually reboot the card
###########################################
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = linkedin
Problem
MC32S card fails to boot into service
Answer
Background:
NORTEL is investigating reports from the field on the NTDW65/MC32S card that fails to boot into service when first installed into the system. The output from the face plate LED Display of the NTDW65/MC32S Card reports:
> Self Test
> Load
> UNREG (LED display would stay at UNREG)
The Output from the Face plate connector will show
> Self test Passed
> Auto Booting
At this point the card would not progress through the remainder of the boot cycle and appears to freeze
Additionally the output from the Media Card L-adapter from the NTDW65/MC32S reports:
This is the MC32S Gold Image. The vxWorks Image on /p/mainos.sys failed to load
The system has not been installed or there is a problem with the compact flash
Please use setLeader command to enter networking parameters.
Then Install system software using Element Manager or TM
IPL-5.00.31 Wednesday May 23 2007 21:38:13 EDT
Analysis:
During a new installation of this card it has been found that a number of the cards were incorrectly set to be a leader in the factory. This causes the card to not issue a boot P sequence command.
Recommendations:
If a site experiences a failure oif the NTDW65/MC32S as described they should reset the card to follower by using the mc32ssetup command
Required Actions:
Connect to the 9-way serial port on the ethernet adapter (not to the faceplate connector)
This is the MC32S Gold Image. The vxWorks Image on /p/mainos.sys failed to load
The system has not been installed or there is a problem with the compact flash
Please use setLeader command to enter networking parameters.
Then Install system software using Element Manager or TM
IPL-5.00.31 Wednesday May 23 2007 21:38:13 EDT
-> mc32sinfoshow
MC32S Hostname: JK-MC32S
MC32S ELAN IP Address: 47.11.214.83
MC32S Subnet Mask: 255.255.255.224
MC32S Gateway Address: 47.11.214.1
MC32S TLAN IP Address: 47.11.67.183
MC32S Subnet Mask: 255.255.255.224
MC32S Default GW: 47.11.67.177
MC32S Card Role: LEADER
Primary CS Hostname: host
Primary CS IP Address: 47.11.112.21
Primary CS Link : DOWN
MC32S Uptime: 0 days, 0 hours, 0 mins, 32 secs (32 secs)
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
value = 0 = 0x0
-> mc32ssetup ******* Use mc32ssetup to configure the card as a follower
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
Do you want to configure this card as a leader? (y/n/[a]bort) : n
....
Bootline stored in NV_RAM
Change MC32S advanced parameters? (y/[n]) : n
You have entered the following parameters for this MC32S:
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
ROLE : FOLLOWER
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
Is this correct? (y/n/[a]bort) : y
The above changes require reboot to take effect.
Do you want to reboot now? (y/n/[a]bort) : y
If after correcting the boot P sequence you receive this message:
FPGA VERSION is 56303037 V007
Failed to read Tlan IP address information from bootline.
Call Server IP address information is missing in NVRAM.
Init ISEC succeeded
MC32S GOLD IMAGE
A check should be made for current GA loadware with minimum of 5.0.31
Access EM
EM------> System -----> Software -----> Voice Gateway Media card
Select MC32S software
Click 'Loadware Upgrade' button
Card will upgrade and then manually reboot the card
##########################################
Problem
The NTDW65 - MC32S card fails to boot into service
Answer
See Nortel BULLETIN ID: 2007008546, Rev 3
Card incorrectly set up as a Leader in the Nortel Factory.
Nortel say use 'mc32ssetup' command to reset card to follower.
See Nortel BULLETIN ID: 2007008546, Rev 3
Card incorrectly set up as a Leader in the Nortel Factory. So on Boot up the card doesn't use the BOOTP application. Card properties aren't got from the IP Node configuration.
Nortel say use 'mc32ssetup' command to reset card to follower.
Extracts from Nortel BULLETIN ID: 2007008546, Rev 3
Background:
------------------
NORTEL is investigating reports from the field on the NTDW65/MC32S card that fails to boot into service when first installed into the system.
The output from the face plate LED Display of the NTDW65/MC32S Card reports:
> Self Test
> Load
> UNREG (LED display would stay at UNREG)
The Output from the Face plate connector will show
> Self test Passed
> Auto Booting
At this point the card would not progress through the remainder of the boot cycle and appears to freeze.
Analysis:
-------------
During a new installation of this card it has been found that a number of the cards were incorrectly set to be a leader in the factory. This causes the card to not issue a boot P sequence command.
Recommendations:
---------------------------
If a site experiences a failure oif the NTDW65/MC32S as described they should reset the card to follower by using the mc32ssetup command
Required Actions:
-------------------------
This must be done using the Media Card L-adapter.
T
-> mc32sinfoshow
MC32S Hostname: JK-MC32S
MC32S ELAN IP Address: 47.11.214.83
MC32S Subnet Mask: 255.255.255.224
MC32S Gateway Address: 47.11.214.1
MC32S TLAN IP Address: 47.11.67.183
MC32S Subnet Mask: 255.255.255.224
MC32S Default GW: 47.11.67.177
MC32S Card Role: LEADER
Primary CS Hostname: host
Primary CS IP Address: 47.11.112.21
Primary CS Link : DOWN
MC32S Uptime: 0 days, 0 hours, 0 mins, 32 secs (32 secs)
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
value = 0 = 0x0
-> mc32ssetup ******* Use mc32ssetup to configure the card as a follower
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
Do you want to configure this card as a leader? (y/n/[a]bort) : n
....
Bootline stored in NV_RAM
Change MC32S advanced parameters? (y/[n]) : n
You have entered the following parameters for this MC32S:
ELAN IP : 47.11.214.83
ELAN subnet mask : 255.255.255.224
ELAN gateway IP : 47.11.214.1
ROLE : FOLLOWER
TLAN set to auto negotiate.
ELAN set to 10Mbps auto negotiate.
ELAN security Disabled
Is this correct? (y/n/[a]bort) : y
The above changes require reboot to take effect.
Do you want to reboot now? (y/n/[a]bort) : y
If after correcting the boot P sequence you receive this message
FPGA VERSION is 56303037 V007
Failed to read Tlan IP address information from bootline.
Call Server IP address information is missing in NVRAM.
COMMUNICATION SERVER 1000 (CS1K): NTDW65 MC32S CARD FAILS TO BOOT INTO SERVICECONTROLLED
SHIP
2007008546, REV 3
Init ISEC succeeded
MC32S GOLD IMAGE
A check should be made for current GA load ware with minimum of 5.0.31
Access EM
EM------> System -----> Software -----> Voice Gateway Media card
Select MC32S software
Click 'Loadware Upgrade' button
Card will upgrade and then manually reboot the card
###########################################
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = linkedin
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