Help setting up a cme 1

[Montero84]

Hello,

I am new with CUCME. My experience is with Avaya only and would be easy for me to have this done in that system. I need to setup a CUCME in one week and I am researching as much as I can but I am still having a difficult time understanding some of the programming, so I hope somebody here is willing to help me out.

This is what I need to accomplish.

I have the hardware with 4 FXO and 4 FXS ports. I won't use analog phones but IP phones.

5 Pots lines
4 IP phones

Users want to be able to see all lines in the 4 phones. I would like to use 4 digits extensions to identify the lines. Users would like to be able to see when a line is in use, and want to be able to transfer calls between phones. I understand it could be setup in a keysystem configuration or hybrid. I know how to setup the ephone-dn and the ephone (the easy part) but I am having a hard time understanding the configuration for the POTS-FXO ports.

i.e

|->IP Phone Ext: 1001, 1002, 1003, 1004
FXO Ports|---| |
| |-----------|->IP phone Ext: 1001, 1002, 1003, 1004
|---| |
Cisco CME |->IP Phone Ext: 1001, 1002, etc


5 lines will be in a hunt group... Calls from outside will ring in all phones, if the call is answred by an user, the calls can be transfered between phones. If calls are not answered they will go to AA. if somebody calls directly to one of the lines (user will have ownership of this line) in the hunt group, the call will ring in a specific phone and will go to voicemail if nobody answer. I hope this make sense, sorry for any confussion. Thanks in advance for all of your help!

 

[whykap]

With 5 lines and only a 4 port FXO you are one FXO port short. You need another FXO module, a two port FXO will suffice.

To make a specific line ring on a specific extension you use the
"connection plar XXXX" command under the voice-port configuration. Where xxxx is your desired 4 digit extension.

One problem I see is you want all the lines to ring on all phones but only ring a specific phone if the number is called directly.
the system cannot distinguish between a call that's hunting down to a line and a call that was direct to that number. Or any other system for that matter.

 

[Montero84]

Hello whykap,

Thanks for replying. Yes, in fact, one of the 5 lines will be out of the PBX and connected directly to a fax machine.

As you see I won't be using DIDs but POTS lines. So, if I put 3 lines in a hunt group and one line out of the hunt group pointing to the specific extension.. it should work, right? So can I configure my e-phone with extensions and then the voice port pointing to a specific extension, right?.. one more question... this is a remote office and the voicemail system lives in the coroporate office... how do I manage the voicemail in this scenario? I got the unity connection licenses for the remote office equipment but I am wondering how to point my extensions to voicemail or AA if no one answer the phones. Thanks again for all of your help!