Hello,
At work I am an end-user of a GIS program that connects to an Oracle database (version unknown, probably 9i). I use citrix to access the GIS program and the database. Every few months I begin receiving the error msg: "ORA-12505: TNS:listener could not resolve SID given in connect descriptor." When I contact IT they recreate my GIS program user profile to correct the issue. They are unaware of why the issue occurs and can not say why recreating my profile fixes the issue. Is there something less drastic that IT could do to diagnose/correct the issue? Is there anything I check on my system? (Step-by-step instructions would be great). It would be splendid if the issue could be resolved without obliterating and recreating my profile over and over again.
Thank you for any suggesting/assistance.
At work I am an end-user of a GIS program that connects to an Oracle database (version unknown, probably 9i). I use citrix to access the GIS program and the database. Every few months I begin receiving the error msg: "ORA-12505: TNS:listener could not resolve SID given in connect descriptor." When I contact IT they recreate my GIS program user profile to correct the issue. They are unaware of why the issue occurs and can not say why recreating my profile fixes the issue. Is there something less drastic that IT could do to diagnose/correct the issue? Is there anything I check on my system? (Step-by-step instructions would be great). It would be splendid if the issue could be resolved without obliterating and recreating my profile over and over again.
Thank you for any suggesting/assistance.