Help. Problems with paper size from smartviewer

[Spuriousbugfix]

I am using the smartviewer activex viewer to view reports via the web. When I print the report from the viewer the paper size is always letter. I can change this from the print dialog to be A4.
However I do not want the user to have to do this everytime they want to print a crystal report.
Does anyone know how to set this to A4.

I am needing a response to this urgently as I have been trying to resolve this since last week and am not getting anywhere.

Thanks

 

[synapsevampire]

Change the paper size in Crystal Reports to A4 and save the report, with the understanding that Crystal bases the report on the paper size, so you're going to lose some geography.

-k

 

[Spuriousbugfix]

If I click print properties in Crystal the printer is set to A4. If I print the report from Crystal it comes out A4.
If I print the same report from the web it goes to the printer as Letter.

I'm not sure how to set a report to be A4.