Help Please ! We are changing to 10 digit dialing

[Homerguy]

I have tried a few things as I am somewhat familiar with the system - I've read some other things where the DLI or DN must be changed but I'm not familiar with how to access those features to change them.

Another user helped me and I'm not sure what this means:
ld 86
prt
rlb

When my users dial with the "519" before the #, they get a busy signal after 7 digits.

Also I've checked the dialing translation table and it doesn't exist on our system. We use M7310's.

Can anyone help ?

Thanks in advance.

 

[biv343]

That would work great on a Meridian PBX, but not a Norstar.

Check this post from a couple days ago:

http://www.tek-tips.com/viewthread.cfm?qid=1243910&page=2

Regardless, you need to change the prefix default from 7 to 10. Under dialing plan, prefix default.

 

[polarbear85]

We've been in permissive dialing here in Columbus, Ohio (area code 614, overlay 380 someday) for 4 years, so I have a little different setup:

* Leave the default length at 7.
* Add a new prefix equal to your current area code (e.g. 614) with a length of 10.
* Add a new prefix for your overlay area code (e.g. 380), also with a length of 10.

That allows users to dial 7 or 10 digits (without the delay) until 10 digits becomes mandatory. When that happens, the 7 digit holdouts (everyone?) will get scolded by the telco, and you won't get blamed. You get time to reprogram your speed dials (and fax machines, etc.) as well.

emk

 

[Homerguy]

Thanks for all the replies and help on this.

I got a Bell guy to come in help - it took him a while as well - so it wasn't just me

Thanks again !

Roger